Cell Insurance last year launched an innovative mobile insurance application, BuzzApp, the App has brought insurance convenience to a higher level.
Traditionally, insurance has been sold under brick and mortar channels where clients have to visit the insurer or broker’s office to buy insurance. With technology becoming more prominent, Cell Insurance has brought insurance to the client’s fingertips.
The application which can be downloaded from Google Play and App Store allows users to get insurance on the go offering a more convenient way of accessing insurance services at all times.
The BuzzApp is one of the first comprehensive mobile insurance applications in Zimbabwe and allows users to experience the convenience of performing their insurance transactions whilst on the move. The BuzzApp gives you access to information regarding your insurance policy details, claim details, and lets you contact your Insurer as and when it is convenient to you.
The application development was motivated by the desire to improve customer experience and make it easy for users and customers to quickly get access to the information that they require.
With the Cell Insurance BuzzApp, one can create an account profile through which they can manage their insurance policy. The account can be opened through the website or through Buzzapp.
Once one has an account this allows them to:
- Access all their policy details such as dates of coverage, items that are on cover, sums insured and other policy conditions.
- View their registered claims, claim amount as well as settlement progress.
- Get details of their past claims experience.
- Get an insurance quotation
- Buy their insurance policy and pay for it online. The application provides various payment options which include Visa, MasterCard, Zimswitch, Ecocash and Telecash which allow for cashless transactions.
The icing on the cake is that you can get vital insurance and non-insurance information such as a directory of reputable panel beaters, various product information and insurance tips which can be accessed through BuzzApp and the Website.
With this mobile application, you can also look up for service providers that Cell Insurance has accredited to provide you with the best of service in times of need as well as conduct some selected transactions once you register your account.